Section 1: Introduction
1. What Is Organizational Behavior? History, Theories, Global Perspectives
1.1 The Changing Workplace
1.2 The Challenge of Increased Quality
1.3 Employee Motivation and Commitment
1.4 Global Organizational Behavior
1.5 Leadership Responsibilities
1.6 Training
1.7 Diversity and Inclusion
1.8 Globalization and Leadership
1.9 Global Culture and Communication
Chapter Summary
Quiz 1
Answers
Section 2: The Individual
2. Understanding People At Work: Diversity And Individual Differences
2.1 Inclusion Leadership
2.2 Workplace Diversity
2.3 Managing Differences
Chapter Summary
Quiz 2
Answers
3. Motivation And Reinforcement
3.1 Key Concepts of Reinforcement
3.2 Motivation
3.3 Expectancy Theory of Motivation
3.4 Performance Management and Motivation
Chapter Summary
Quiz 3
Answers
4. Perceptions, Decision-Making, And Problem Solving
4.1 Perceptions and Behavior
4.2 Problem Solving
4.3 Decision Making
4.4 Decision Making Framework
Chapter Summary
Quiz 4
Answers
5. Theories In Talent Development
5.1 Talent Development and Training
5.2 ADDIE - Analysis
5.3 ADDIE - Design
5.4 ADDIE - Development
5.5 ADDIE - Implementation and Evaluation
5.6 Kirkpatrick Model
5.7 Globalization of Training
Chapter Summary
Quiz 5
Answers
Section 3: The Group
6. Group Behavior, Teamwork And High-Performance Teams
6.1 Stage 1: Forming
6.2 Stage 2: Storming
6.3 Stage 3: Norming
6.4 Stage 4: Performing
6.5 Stage 5: Adjourning
6.6 Team Development
6.7 Cultural Differences
6.8 Qualities of High-Performing Teams
6.9 Talent Acquisition
6.10 Rewards and Motivation
6.11 Leadership and Communication
6.12 Empowering Teams
Chapter Summary
Quiz 6
Answers
7. High-Performance Job Designs
7.1 The Value of High-Performing Work Systems
7.2 High-Performance Work Systems and Employee Empowerment
7.3 Role of Human Resources in High-Performance Job Designs and Work Systems
7.4 Technology in High-Performance Organizations
7.5 Align Goals with Business Strategy
7.6 Performance Management in HPWS
7.7 Impact of High-Performance Work Systems
Chapter Summary
Quiz 7
Answers
8. Information And Communication
8.1 Communication Within Organization
8.2 Groups and Teams
Chapter Summary
Quiz 8
Answers
9. Power And Politics
9.1 Different Ways Organizations Use Power
9.2 Power at all Levels
9.3 Power and Leadership
Chapter Summary
Quiz 9
10. Decision Making, Conflict, And Negotiation
10.1 Decision Making Leadership
10.2 Communication
10.3 Motivation and Accountability
10.4 Building Positive Relationships
Chapter Summary
Quiz 10
Answers
Answers
Section 4: Organizations
11. Basic Attributes Of Organizations
11.1 Different Leadership Role & Skills
11.2 Organizational Global Culture
11.3 Organizational Environment and Motivation
11.4 Managing Workplace Stress
11.5 Leadership: Fundamentals & Emerging Perspectives
Chapter Summary
Quiz 11
Answers
12. Strategic Competency And Organizational
Design
12.1 Technology Supports Technology
12.2 Organizational Design and Talent Pool
12.3 Cultivate Leadership
12.4 Elevate Training Initiatives
Chapter Summary
Quiz 12
Answers
13. High-Performance Organizational Cultures
13.1 Creating a High-Performance Culture
13.2 From Vision to Performance
13.3 Traits of High-Performance Work Teams
Chapter Summary
Quiz 13
Answers
14. Change, Innovation And Stress
14.1 Political Aspect in Leadership
Chapter Summary
Quiz 14
Answers
15. Human Resource Management Systems
15.1 HRMS Effectiveness and Efficiencies
15.2 Recruitment Tracking
15.3 Confidential Personnel Files
15.4 Payroll
15.5 Benefits Administration
15.6 Learning and Development
15.7 Performance Management
Chapter Summary
Quiz 15
Answers
Glossary
Bibliography
