Customer Relationship Management

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~~₹7,500.00 INR~~ ₹5,000.00 INR

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~~₹7,500.00 INR~~ ₹5,000.00 INR

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This book is packed with actionable advice and real-life examples. It helped me design a better CRM strategy for my organization. A great addition to my library!

This book is a must-have for anyone looking to improve their CRM skills. The concepts are explained in a clear and concise manner, making it easy to implement in real-world scenarios.

Customer Relationship Management by Vibrant Publishers is an excellent guide for both beginners and professionals. It provides practical insights and strategies to enhance customer engagement effectively. Highly recommended!

I appreciate the step-by-step approach of this book. It covers the latest CRM trends and technologies, making it a valuable resource for modern businesses.

A well-structured and informative book. I found the examples and case studies particularly helpful in understanding the importance of customer retention and satisfaction.

This book helped me understand the importance of CRM in today's competitive market. The frameworks and tools discussed are very useful for businesses of all sizes.

The book offers a blend of theory and practice, making it ideal for both beginners and professionals. The insights on customer engagement were particularly valuable.

The book simplifies complex CRM strategies, making them easy to apply in real-world business settings. The case studies and examples added great value to the learning experience.

This book is an insightful guide into CRM, offering practical strategies for building customer loyalty. The real-world case studies were particularly helpful. Highly recommended for marketers!

V. Kumar provides a deep dive into CRM concepts with practical applications. The focus on data-driven strategies was very beneficial. A must-read for business owners!

A comprehensive and well-organized book on customer relationship management. It effectively explains customer retention strategies and how to implement them successfully.

An excellent resource for understanding the fundamentals of customer relationship management. The book is well-structured and easy to follow, making it great for both students and professionals.