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Organizational Development Essentials You Always Wanted to Know (2nd Edition)

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Organizational Development Essentials You Always Wanted to Know (2nd Edition)

Name: Organizational Development Essentials You Always Wanted to Know (2nd Edition)
SKU: 9781636517193
Price: 490.00 INR
Availability: InStock
Rating: 4.8 (30 reviews)

A Practical Guide to Change Management, Organizational Development, AI-Driven Insights, Data Analysis, and Sustainable Transformation

★★★★★ (4.8/5) Rated by 1,200+ Readers

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Description

Organizational Development Essentials You Always Wanted to Know (2nd Edition) is a practical, accessible guide to building expertise in organizational development and change management. It combines core OD principles with modern practices, including AI-enabled insights, evolving workplace dynamics, and a focus on measurable impact.

Key Features Include:

Complete coverage of OD fundamentals, frameworks, and planned change models, including systems thinking and action research
Practical guidance across all 5 stages of OD interventions: Entry, Diagnosis, Implementation, Evaluation, and Institutionalization
Updated content on using AI in data analysis and diagnosis, along with emerging organizational challenges
Ready-to-use templates, trackers, and tools for real-world OD practice

Whether you are leading a transformation initiative or developing your OD capabilities, this book focuses on application over theory. The 2nd edition expands on the first with enhanced diagnostic approaches, deeper coverage of data collection and analysis, and practical ways to incorporate AI into OD workflows.

Authored by Ankur Mithal and Michael Kientz—practitioners with a combined 45+ years of experience across banking, BPO, non-profit, and global organizations—this book brings clarity and practical depth to every chapter.

Part of Vibrant Publishers’ Self-Learning Management Series, it serves as both a primer for beginners and a reliable reference for experienced professionals. By the end, you will be able to:

Diagnose issues with data and AI
Design targeted interventions
Measure outcomes effectively
Sustain long-term change

Organizational Development Essentials is not just a conceptual guide—it’s a practical field guide for building organizations that are effective, adaptive, and human at their core.

Bibliographic Details

Pages: 227 pages

Paperback (ISBN): 9781636517193

Category: Business & Economics

Author: Michael Kientz, Ankur Mithal, Vibrant Publishers

Table of Contents

1 Introduction to an Organization and Organizational Development
1.1 An Organization
1.2 The World Today
1.3 What Is Organizational Development?
1.4 Characteristics of Organizational Development
1.5 Assumptions Made in Organizational Development
1.6 Core Values of OD
1.7 What OD Is Not
Chapter Summary
Quiz

2 The Relevance of Organizational Development
2.1 Goals of Organizational Development
2.2 From Reacting to Change to Planned Change
Chapter Summary
Quiz

3 Evolution and Growth of Organizational Development
3.1 Pioneers of OD
3.2 Streams of Evolution
3.3 Models of Planned Organizational Change
Chapter Summary
Quiz

4 Entry
4.1 Initiating the Process of Planned Change
4.2 OD Practitioners
4.3 Developing the OD Proposal
4.4 The Core Elements of an OD Proposal
Chapter Summary
Quiz

5 Diagnosis
5.1 The Process of Diagnosis
5.2 Diagnosis of Organizational Systems
5.3 Identifying Relevant Variables
5.4 Data Collection
5.5 Data Analysis – Quantitative Techniques
5.6 Data Analysis – Qualitative Techniques
5.7 Analyzing Data with AI
5.8 Communicating Findings
Chapter Summary
Quiz

6 Implementation (Action Plan)
6.1 Overview of Interventions
6.2 Types of Interventions
6.3 Leading the Change
Chapter Summary
Quiz

7 Evaluation
7.1 What is Evaluation?
7.2 Types of Evaluation of OD Interventions
7.3 Measurement
7.4 Characteristics of Good Measures
7.5 Timing and Frequency of Evaluation
7.6 Analysis, Summary, and Communication
Chapter Summary
Quiz

8 Institutionalization
8.1 Institutionalization and the Need for It
8.2 Challenges with Institutionalization
8.3 Institutionalization-Friendly Characteristics
8.4 Institutionalization Processes
8.5 Measuring the Level of Institutionalization
Chapter Summary
Quiz

9 The Making of an OD Practitioner
9.1 The OD Practitioner
9.2 Competencies
9.3 Core Skills and Knowledge
9.4 Expectations of an OD Practitioner
9.5 Ethical Issues That Confront Practitioners
Chapter Summary
Quiz
References
Further Reading
Glossary

Author

Ankur Mithal is a business professional with 15+ years of experience across OD, operations, and consulting, with leadership roles at Standard Chartered, IBM Daksh, and HCL BPO.

Michael Kientz is an organizational development expert with 30+ years of experience, having led global learning and OD initiatives at Citigroup and Compassion International.

Vibrant Publishers is focused on presenting the best texts for learning about technology and business as well as books for test preparation. Categories include programming, operating systems and other texts focused on IT. In addition, a series of books helps professionals in their own disciplines learn the business skills needed in their professional growth.

Vibrant Publishers has a standardized test preparation series covering the GMAT, GRE and SAT, providing ample study and practice material in a simple and well organized format, helping students get closer to their dream universities.

Series

The Self-Learning Management Series is designed to help students, new managers, career switchers, and entrepreneurs learn essential management lessons and covers every aspect of business, from HR to Finance to Marketing to Operations across any and every industry. Each book includes basic fundamentals, important concepts, and standard and well-known principles as well as practical ways of application of the subject matter.

Editorial Reviews

This book does an excellent job of providing a comprehensive overview of what organizational development is and how it can be used to facilitate a large number of changes. This book will be helpful for anyone looking to educate themselves on the basics and how to get started.
-- Tania Baetjer, Senior Program Solutions Specialist

This book is an accessible and practical introduction to organizational development. It offers clear guidance that students and professionals can apply in real workplace settings. The authors break down complex concepts with relatable, real-life examples that reflect the uncertainty and change organizations face today. It’s a valuable, capability-building resource for anyone looking to understand how organizations work and how to help them adapt and thrive.
-- Susan Granger, Learning & Human Resources Professional

A masterfully streamlined roadmap that strips away academic “fluff.” In my 20 years of experience, this book’s focus on the institutionalization of change is exactly what today’s results-oriented HR leaders need.
-- Priscilla Anderson, Senior HR Professional, DEI Advocate

Organizational Development Essentials is a solid foundational resource. It does a good job of establishing a clear understanding of OD concepts, linking OD to business performance, introducing key models and frameworks, and highlighting the importance of adapting to modern organizational challenges.
-- Jhon Paul Bahian, CSSBB, L&D and OD Consultant

Supplemental Resources

Online Resources

Instructor Resources