Principles of Management Essentials You Always Wanted To Know

1. Introduction to Management

1.1 Management Types

1.2 Authority

Chapter Summary

Quiz

2. Functions of Management

2.1 Planning

2.2 Organizing

2.3 Leading

2.4 Controlling

Chapter Summary

Quiz

3. Planning and Decision Making

3.1 Define the Problem

3.2 Gather Information

3.3 Identify the Options

3.4 Consider the Data

3.5 Choose an Alternative

3.6 Implement

3.7 Review Your Decision

Chapter Summary

Quiz

4. Leaders vs. Managers

4.1 Managerial Traits vs. Leader Traits

4.2 Am I a Manager and a Leader?

Chapter Summary

Quiz

5. Organizational Charts and Structure

5.1 Functional

5.2 Divisional

5.3 Matrix

5.4 Team Based

5.5 Network

5.6 Modular

5.7 Organizational Design

Chapter Summary

Quiz

6. Budgeting

6.1 Types of Budgets

6.2 Special Budgets

6.3 Other Budgeting Methods

6.4 Budgeting Considerations

Chapter Summary

Quiz

7. Problem Solving

7.1 Define the Problem

7.2 Understanding Intricacies

7.3 Processes to Aid in Problem Solving

Chapter Summary

Quiz

8. Group Dynamics

8.1 Stages of Group Development

8.2 Group Types

8.3 Factors in Group Behavior

8.4 Causes of Poor Group Dynamics

Chapter Summary

Quiz

9. Converting a Group to a Successful Team

9.1 Group vs. Team

9.2 Approaches to Improving Team Dynamics

Chapter Summary

Quiz

10. Conflict Resolution

10.1 Types of Conflict

10.2 Healthy vs. Unhealthy Conflict Management

10.3 Conflict Management Strategies

Chapter Summary

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11. Communication

11.1 Communication Process

11.2 Communication Types

11.3 Barriers to Effective Communication

11.4 Managerial Communication

11.5 General Listening

11.6 Active Listening

11.7 Tips to Remember about Communication

Chapter Summary

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12. Change

12.1 Change Management Plan

12.2 Change Management Tools

Chapter Summary

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13. Organizational Culture

13.1 Specific Types of Organizational Culture

13.2 Importance of Culture

13.3 What Influences Culture?

13.4 Disadvantages of Culture

13.5 Open Door Policy

Chapter Summary

Quiz

14. Total Quality Management

14.1 Plan

14.2 Do

14.3 Check

14.4 Act

14.5 Aspects of TQM

14.6 TQM Tools

14.7 Production vs. Operations Management

Chapter Summary

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15. Operations

15.1 Role of Technology

Chapter Summary

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16. People Management

16.1 Staffing Process

16.2 Staffing Challenges

16.3 Recruiting Staff

16.4 Selecting the Right Employee

16.5 Onboarding New Employees

16.6 Performance Management

Chapter Summary

Quiz

17. Customer Relationship Management

17.1 Defining Customer Relationship

17.2 Types of Customers

17.3 Customer Orientation

17.4 Ensuring Quality Customer Relationships

17.4 Measuring Customer Relationships

Chapter Summary

Quiz

18. International Business and Management

18.1 Why is International Trade Needed?

18.2 Forms of Global Business

18.3 Domestic vs. International Business: What is the Difference?

18.4 Cultural Differences

18.5 What type of an International Manager should you be?

18.6 How to Choose Where to Expand Internationally

Chapter Summary

Quiz

Callie Daum has worked in the healthcare industry for over 20 years gaining experience in managing teams, project management, strategic development and implementation, business marketing to increase revenues, and many more lessons learned on how to thrive in a business industry. As a seasoned Senior Project Manager and Leader, her goals include adding value, working efficiently and effectively, and sharing best practices to achieve overall success.

Vibrant Publishers is focused on presenting the best texts for learning about technology and business as well as books for test preparation. Categories include programming, operating systems and other texts focused on IT. In addition, a series of books helps professionals in their own disciplines learn the business skills needed in their professional growth.

Vibrant Publishers has a standardized test preparation series covering the GMAT, GRE and SAT, providing ample study and practice material in a simple and well organized format, helping students get closer to their dream universities.

The Self-Learning Management Series is designed to help students, new managers, career switchers, and entrepreneurs learn essential management lessons and covers every aspect of business, from HR to Finance to Marketing to Operations across any and every industry. Each book includes basic fundamentals, important concepts, and standard and well-known principles as well as practical ways of application of the subject matter.

This book has a relatively complete compilation of managerial information. "Principles of Management Essentials You Always Wanted to Know" is an exceptional book that covers all of the pertinent and most important components of the management stream. In today's global context, such publications help managers be better leaders and provide vital guidance in this modern era. The wider typography, as well as the inclusion of charts, graphs, and illustrations makes the book very reader-oriented. This will undoubtedly be one of the best management books for students, researchers, entrepreneurs, marketers, and even beginners because it combines contemporary knowledge with simple language. I would strongly suggest this book to my students, colleagues, and aspiring managers.
-- Hetal Rathod, Assistant Professor, Gujarat Technological University

The book is a comprehensive coverage of what one would like to know about management and its sub disciplines. Students and managers will find the book very useful as it is an easy and simple read. The topics covered are current and provide appropriate depth with examples.
-- Subrat Sarangi, Fellow in Management, XLRI, Jamshedpur

Principles of Management Essentials by Callie Daum, a book in the Self-Learning Management series lives up to the promises made. It covered 18 broad essential topics for a manager to refer to in the discharge of their responsibilities. The focus on the basics of communication and change management reflects the need of the hour for managers. The team management and group handling skills needed is rounded off with a discussion on organization culture. 

The author has done an appreciable job of bringing together the topics in a practical manner. The book is easy to read and will help not only self learning managers but also management students as a ready reckoner. The book addresses a niche need of understanding the concepts driving managers in the data driven dynamic business arena. It is a must read for any one looking to learn the latest thoughts on essential areas of management literature. 
-- Dr. Nagapavan Chintalapati, Department of Business Administration Central University of Jharkhand

The author Callie Daum and other contributors have maintained a comprehensive layout and lucid language with adequate content throughout the book. The chapter summaries will suffice the students to retrieve the full contents of the entire chapter in an invigorating way. The quizzes at the end of each chapter will work as an intellectual exercise to the students and professionals alike.

This will be a valuable document for the undergraduate and postgraduate students and a guide to a spectrum of learners from those in the foundation stage to the practicing professionals.
-- K.X. Joseph Ph.D
Dean, Faculty of Commerce & Professional Studies

This book teaches practical business terms and concepts that every businessman should know in a simple and understandable language. As a teacher, I would suggest all the entry level management students to read this book, to clearly understand management terminologies with no confusion.
-- Rajkalaiselvi M,
Assistant Professor,
Justice Basheer Ahmed Sayeed college for women

Principles of Management is designed to meet the scope and sequence requirements of the introductory course on management. Management is a broad business discipline and the Principles of Management book covers many management areas .The USP of this book is that after each chapter key points of the chapter and multiple choice questions are provided.
-- Dr. Supriya Bhagat
AISSMS CBA

The book is easy to comprehend. It covers topics which are useful to both management experts and new managers alike. The short and concise texts with illustrations makes this book engaging. I shall be using this book for my management courses.
-- Manish Kiling
Assistant Professor
Department of Commerce
Gauhati University

Principles of Management has covered all the aspects of management and is easy to understand even by an undergraduate student. This book will be useful for undergraduate students, managers, teachers and research scholars. It can be prescribed for undergraduate courses too. The Self-Learning Management series as a whole would be a great help for the student as well as the professional community.
-- Mrs. Ritika Waghray
Assistant Professor
St.Joseph's Degree & PG College

Callie Daum’s Principles of Management Essentials book provides startup founders and management students a thorough understanding of managerial concepts. It is simple to understand, well-structured with flow charts and covers a wide range of business topics such as Human Resource Management, Quality Management, Customer Relationship Management and International Business and Management. This book guides the readers through the real-world application of management skills. All the books in the Self- Learning Management series of Vibrant Publishers give clear insights on all subject areas of management and and can be used by undergraduate and postgraduate students.
-- K.Mathumathi,
Assistant Professor, Department of Commerce,
Agurchand Manmull Jain College,
Affiliated to University of Madras, India.

The book "Principles of Management Essentials You Always Wanted to Know" 3rd Edition, focuses almost all the topics which the students must know and apply such knowledge in sharpening their professional skills. The book is nicely designed and easy to understand with diagrams, flowcharts, figures, quiz etc. The summary given at the back of every chapter is helpful for the last minute revision. It is beneficial & recommended to the students of B.Com, B.B.A, M.Com, M.B.A, C.A & Other professional courses.
-- Yogesh Ramteke
Assistant Professor (Management)
Kalyan P.G. College, Bhilai

This book covers important topics and this will be useful not only for the students but also for the managers to gain more insight. Author has given more efforts to bring out this wonderful book. It is very easy to understand as the words are very simple. Diagrams, flowcharts are very colourful and this will make the reader to grasp the points very easily. Students will be highly satisfied after reading these concepts as they can summarise the concepts by reading the quiz questions at the end of each chapter.
-- Ms.Indumathi
Assistant Professor-MA HRM
Stella Maris College
Chennai

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