1. Introduction to an Organization and Organizational Development
1.1 An Organization
1.2 The World Today
1.3 What is Organizational Development?
1.4 Characteristics of Organizational Development
1.5 Assumptions made in Organizational Development
1.6 Core Values of OD
1.7 What OD is not
Quiz
Chapter Summary
2. The Relevance of Organizational Development
2.1 Goals of Organizational Development
2.2 From Reacting to Change to Planned Change
Quiz
Chapter Summary
3. Evolution and Growth of Organizational Development
3.1 Pioneers of OD
3.2 Streams of Evolution
3.3 Models of planned Organizational Change
Quiz
Chapter Summary
4. Entry
4.1 Initiating the Process of Planned Change
4.2 OD Practitioners
4.3 Developing the OD Proposal
4.4 A Sample OD Proposal
Quiz
Chapter Summary
5. Diagnosis
5.1 The Process of Diagnosis
5.2 Diagnosis of Organizational Systems
5.3 Identifying Relevant Variables
5.4 Data Collection
5.5 Data Analysis – Quantitative Techniques
5.6 Data Analysis – Qualitative Techniques
Quiz
Chapter Summary
6. Implementation (Action Plan)
6.1 Overview of Interventions
6.2 Types of Interventions
6.3 Leading the Change
Quiz
Chapter Summary
7. Evaluation
7.1 What is Evaluation?
7.2 Types of Evaluation of OD interventions
7.3 Measurement
7.4 Other Things Remaining the Same
7.5 Characteristics of good measures
Quiz
Chapter Summary
8. Institutionalization
8.1 Institutionalization and the Need for It
8.2 Challenges with Institutionalization
8.3 Institutionalization-friendly Characteristics
8.4 Institutionalization Processes
8.5 Measuring the Level of Institutionalization
Quiz
Chapter Summary
9. The Making of an OD Practitioner
9.1 The OD Practitioner
9.2 Competencies
9.3 Core Skills and Knowledge
9.4 Expectations of an OD Practitioner
9.5 Ethical Issues that Confront Practitioners
Quiz
Chapter Summary